LifePath Portal - User Insights

LifePath Portal: Who It Serves

Designed for people who need helpβ€”and those who help them.

User Groups

πŸ‘€ Participants

  • Age: 18–65, including transitional youth or older adults
  • Low-income, housing insecure, limited tech access
  • Need privacy, dignity, progress tracking

πŸ‘©β€βš•οΈ Case Managers

  • Social workers, therapists, reentry specialists
  • Seek better engagement visibility, lower admin time

🏒 Service Providers

  • Program directors, nonprofit managers
  • Need efficient intake, compliance, data verification

πŸ§‘β€βš–οΈ Funders & Policymakers

  • Local/state agencies, foundations
  • Want trend data, impact evaluation, equitable design

πŸ“ Profile: Hypothetical County (1M Residents)

πŸ“Š Age Distribution

  • 0–17: 22%
  • 18–24: 9%
  • 25–44: 26%
  • 45–64: 26%
  • 65+: 17%

🧾 Public Support Usage

  • Medicaid: ~210,000
  • In poverty: ~130,000
  • Receiving any support: ~325,000

πŸ’° Annual Support per Person

  • Medicaid: ~$7,300
  • Social Security: ~$17,000
  • SNAP: ~$650 per individual
  • Estimated total bundle: ~$10k–$15k

πŸ› Provider Budgets

  • County Health & Human Services: $200M–$400M
  • Nonprofit ecosystem: $50M–$150M

βš™οΈ Overhead Ratios

  • Social Security: ~0.5%
  • Typical Services: 10–20%

πŸ“¦ Support Delivery Types

  • Cash Transfers: SSI, TANF
  • In-Kind Benefits: SNAP, Medicaid
  • Direct Services: job training, housing casework

πŸ“± Potential LifePath Portal Users

βœ”οΈ Estimated Eligible & Capable Users

~210,000 to 230,000 people in a county of 1 million

  • Receive some form of support
  • Own a smartphone (70% of low-income adults)
  • Capable of using apps and online services

β‰ˆ 21–23% of total population

For a whitepaper that provides further market analysis, Click Here